Privacy policy

Effective September 1, 2017

Our dealership, Volvo of San Antonio takes your privacy seriously and is committed to safeguarding your privacy online. Because we do gather certain types of information from visitors to our website (the "Website"), we have developed this privacy policy to help you understand the terms and conditions surrounding the collection and use of that information. This policy discloses the types of information we gather, how it is used and shared, your options with respect to the information, and how to contact us.

Our dealership respects the privacy of individuals who visit our Website or participate in features/services we offer through our Website. We collect information online primarily to provide our visitors with a more relevant experience on our Website.

Information collected Automatically:

Anytime you visit our Website, we gather certain information regarding the means you use to access our Website. This information may include the type and version of your browser, your internet service provider, your IP address, and any search engine you may have used to locate the Website. We use this information to help diagnose problems with our server, administer the Website, and compile broad statistical data. In addition, we gather certain navigational information about where you go on our Website. This information enables us to determine which areas of the Website are most frequently visited and helps us to tailor the Website to the needs and interests of our online visitors.

Our dealership may also use a browser feature known as a "cookie." Cookies are small files placed on your device that assist us in providing you with a customized browsing experience. Our dealership uses cookies to provide you with the convenience of not having to reenter information multiple times during your visits to our Website.

Cookies can also be utilized to help us provide you with information targeted to your interests, based upon your prior browsing on our Website. Third parties may collect personally identifiable information about your online activities over time and across different websites when you use this Website. We and our network advertisers may target advertisements for products and services in which you might be interested based on your visits to both our Website and other websites or mobile apps. In connection with these advertising activities, ad networks we partner with also may help us determine the effectiveness of our advertisements based on your interaction with our ads, other websites and apps, and your location.

Information You Provide:

You may provide information to us (i.e. name, e-mail address, etc.) when you enroll in one of our E-Mail Reminder Services, request information, or use any of the other interactive portions of our Website. This information may be used to provide you with information you've requested about our company, our products and our services, or to provide you with special notices. This information may also be used to tailor your experience on our Website by providing content that is relevant to your interests and geographic region.

In addition, our dealership uses the information you provide for a variety of business purposes, including:

·         providing you with access to certain areas and features of the Website

·         providing goods and services you request

·         verifying your identity

·         responding to your questions and inquiries

·         internal recordkeeping

·         improving the Website and for our internal business purposes

·         providing more relevant advertising to you

·         protecting the security and integrity of the Website

·         protecting against, identifying, and seeking to prevent fraud and other unlawful activity, claims, and other liabilities

·         complying with and enforcing applicable legal requirements, relevant industry standards, contractual obligations, and our policies

If you choose to apply for financing through our Website we may provide you with additional privacy terms that govern the application.

Sharing Personal Information:

Our dealership understands the importance of your privacy. We do not sell, rent, or trade your personal information to third parties in exchange for direct financial remuneration without your consent.  We share your personal information with our subsidiaries and others in order to conduct our business. For example, we share your personal information in the following circumstances:

·         Business Partners:

Our dealership may partner with select retailers and other companies at various times to provide expanded services to our Website visitors. As part of such a relationship, we may share with these companies the use of certain interactive Website functions (i.e., the E-Mail Reminder Service). Information provided by site visitors through the use of such interactive functions may be available to both our dealership and our partners.

·         Service Providers:

Our dealership may use other companies and individuals to perform certain functions on our behalf. Examples include companies that help us administer e-mail services, social media, and run special promotions. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose.

·         Business Transfers:

In the event that our dealership sells or transfers all or a particular portion of its business assets, consumer information may be one of the business assets transferred in connection with any part of the transaction. This potential asset transfer may include any transfers made as part of insolvency or bankruptcy proceedings.

·         Compliance with Law/Safety:

Our dealership may disclose specific personal information based on a good faith belief that such disclosure is necessary to comply with or conform to the law, or that such disclosure is necessary to protect the rights, property, safety, or security, of users of our Website, the Website itself, or the public. We may also disclose specific personal information as needed to protect our dealership, or to verify or enforce our dealership's policies.

·         With Consent:

At times we may ask you for permission to share your information with third parties. When we ask for your permission you will have the opportunity to consent to or decline the sharing.

Accessing Our WebSite from Outside of the United States:

If you are visiting our Website from a location outside of the U.S., your connection will be through and to servers located in the U.S. Any information you provide during your visit will be processed and maintained on our Web server and other internal systems located within the U.S.

External Links:

Our Website contains links to other sites. Our dealership is not responsible for the privacy practices or the content of such other websites. To help ensure the protection of your privacy, we recommend that you review the privacy policy of any site you visit via a link from our Website.


On some areas of our Website you may choose to create a unique username and password. To protect the integrity of the information contained in this record, you should not disclose or otherwise reveal your password to third parties.

Your Choices:

You may visit and browse our Website without providing any personal information, and you can always choose not to provide us with the personal information we request. However, choosing not to provide us with certain information that we request may prevent you from accessing or using certain portions of our Website.

You may always opt-out of receiving future communications from our dealership. Our site allows users to opt-out of receiving such communications at the point where personal information is requested, or through other means as identified.

The "help" section of the toolbar on most browsers will inform you on how to prevent your browser from accepting new cookies, how to have the browser notify you upon the receipt of a new cookie, or how to disable the use of cookies completely. As our Website has been designed to take advantage of the use of cookies, should you configure your browser to decline their use, certain features of our Website may not function correctly and you may be required to renter any user IDs and passwords more frequently.

Some browsers incorporate a "Do Not Track" (DNT) feature that, when turned on, signals to websites and online services that you do not want to be tracked. We do not currently respond to DNT signals.


Our dealership will take reasonable physical, electronic and managerial measures to safeguard and secure any information you provide to us through the Website (e.g. data will be stored in protected databases on secured servers with restricted access).

Changes and updates to this PRIVACY policy:

We will indicate at the top of this privacy policy when it was last updated. We encourage you to periodically review this page for the latest information on our privacy practices. When warranted we will try to provide additional notice of specific changes to this policy, either by attempting direct communication with you and/or by posting on our Website.

Contact US:

If you have questions concerning this privacy policy or the practices of our Website, or if you would like us to update your information, you may contact us:


Compliance Administrator

153 Treeline Park, Suite 200

San Antonio, Texas 78209




Principle Volvo Cars San Antonio

1326 N.E. Loop 410
Directions San Antonio, TX 78209

  • Sales: 210-824-3214
  • Service: 210-824-3214
  • Parts: 210-824-3214
  • Collision Center: 210-477-3132


  • Monday 08:30 AM - 07:00 PM
  • Tuesday 08:30 AM - 07:00 PM
  • Wednesday 08:30 AM - 07:00 PM
  • Thursday 08:30 AM - 07:00 PM
  • Friday 08:30 AM - 07:00 PM
  • Saturday 08:30 AM - 06:00 PM
  • Sunday Closed